Portion of fish makes the sole customer to swallow your tongue by surprise

Commission on Consumer Protection (KZP) is verified in a restaurant because of inadequacy of price in the menu with the actual billing, announced by the committee.

The verification was made after the report submitted by a user that is received in a restaurant-sheet menu, which is marked fish sole plate of 100 gr – 18 leva, sent the message „Focus“. Upon payment of the bill issued in document amount is reflected sole – 270leva In the interview with the manager of the restaurant consumer is informed that the price for fresh whole fish, which is measured based on customer choice.
Infringement consists in the fact that the trader is given by list-menu misleading information to consumers on how to calculate the price of a portion of the sole plate. The price of fish is determined after it is established that of the whole fresh fish and the price is calculated for 100 g live weight – 18leva.
Upon receiving the menu, the user expects that all prices and cups are for a finished product that actually receives. Information sheet, drawn up in the menu is designed for consumers. They decide to order and purchase on the basis of that adopted in the menu on the price and weight. Normal expectations of each user to receive a portion of fish sole plate with a price of 18 euro for a portion of 100 g in the menu is not mentioned anywhere in a clear and categorical manner, how to serve this type of fish and that the price and weight apply to live fish.
In exercising their activities trader has used unfair trade practices misleading as prepared sheet-menu contains incomplete information in the announcement of the price of fish and it is misleading, says the Commission’s Competition Protection Commission. Currently not specify what would be fine for the innkeeper.

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